Q: How accurate is Voicemail-to-Text?
A: Voicemail to text is fully automated using the latest and greatest speech recognition algorithms. YouMail transcription software provides highly accurate voicemail transcription in English, Spanish, and Canadian French. There will also be transcriptions that are quite good, yet may contain a few incorrect items, such as names or places. You might have a small percentage of transcriptions that may require another round or two of review and perhaps necessitate listening to a few voicemails every month or so.
Q: How much does Voicemail-to-Text cost?
A: The YouMail Plus plan and Professional plan both include Voicemail-to-Text, starting at about $5/month. These subscriptions include a so much more than voicemail transcription, including a massive inbox to store and organize your voicemail into folders. Other prized features include personalized voicemail greetings, auto reply (send TXT/SMS messages to callers when you’re unavailable) and professional customer care.
Q: Can I get Voicemail-to-Text on my business line or my home phone?
A: Absolutely. You can get YouMail and Voicemail-to-Text on any phone that supports “conditional call forwarding” – that is, on any carrier that supports forwarding busy or unanswered calls to our access numbers. That means you can get voicemail to text on a ton of different business phones. For example, you can have voicemail to text on your AT&T, Verizon, Frontier FIOS, Cox, Time Warner, Vonage phones and much more.