Small business owners, sole proprietors and entrepreneurs – such as realtors, accountants and industry service pros – depend upon Auto-Attendant (ivr) to ensure their callers and customers get the immediate attention that they deserve.
Got an Assistant?
Make it super easy for callers to reach your assistant with a quick press of a button. It streamlines the process enormously, especially if your caller needs to make an appointment or is following up with key information.
Work with a Partner?
Callers can easily be routed to your partner (and vice-versa!) when you're not available. This is ideal when your callers have specific questions or information that only someone in charge can manage.
Want to look like a Big Business?
Offering your callers a menu of options – "press 1 to speak with Sam" "press 0 to speak with the Operator" - can greatly improve customer service. It also projects an impressive, professional image that makes your business "bigger."