What is an auto attendant?

If you’re unable to answer an incoming call, YouMail’s auto attendant app answers for you. The caller receives a professional greeting that offers callers smart routing options. For example, they can press 0 to connect to your assistant or 4 to reach your personal number.

YouMail then routes them to whatever number is associated with their choice. You can set 10 different phone numbers to be connected to digits between 0 and 9, allowing customers to get quick help for whatever they’re calling about.

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Why get an auto attendant
with YouMail?

Missing important calls can mean missing crucial opportunities for your business to grow. And the truth is – whether it’s a new lead or a long-standing customer – most people don’t enjoy leaving voicemail. With YouMail’s auto attendant phone system, you can instantly forward any caller to any additional number you’d like.

Unlike forwarding services from wireless carriers, YouMail allows you to enter multiple phone lines and doesn’t force callers into a single number. Plus, YouMail is far more affordable than PBX or IVR, which often costs hundreds of dollars per month.

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How can I get an auto attendant
with YouMail?

You can start forwarding calls with YouMail’s auto attendant app today. Just choose a plan, then download the YouMail app for iOS or Android. Create your account, set your prompts and YouMail will begin forwarding calls to any phone numbers
you choose.
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YouMail's auto attendant
in action

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Download YouMail

You can download YouMail’s auto attendant app right on your mobile phone. It’s completely free to download and available in the App Store or Google Play Store.

View Plans
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Add your phone number

You can start putting your auto attendant to work today. Simply add your current phone number – or create a business line – and YouMail will begin routing your calls.

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Support callers with your auto attendant

When you miss calls, YouMail will instantly send them to your auto attendant. You’ll then be able to help customers quickly and easily.

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Get Started Today

Downloading the auto attendant app is easy.
Sign up here, or get it from the App Store or Google Play.

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Get started today

Downloading the YouMail auto attendant app is easy.
Sign up here, or get it from the App Store or Google Play.
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What our users are saying

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"It's like having a personal assistant. 😁"

Erin A.

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"A useful tool in the war against spam calls. Also, many powerful features for small businesses. Skip your boring voice mail and go with this."

Peter S.

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"Really nice! No more having to listen to every message easy and quick to read instead if in a hurry...no more robocalls, harassing calls. Keeps everything nice and neat can save, organize, many cool features. Thanks!"

Julie R.

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"Excellent. Significant reduction in spam and my friends enjoy the personalization when they call!"

Rose B.

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Frequently asked questions

How do I set up auto attendant?
To start using an auto attendant, simply download the YouMail app. You can then create an account, set your prompts and instantly begin routing calls to the right phone lines, all with your existing mobile number.
What does the automated attendant business telephone feature do?
With YouMail, you can use our auto attendant service to automatically greet calls that you may have missed. When you miss a call, customers can select from a list of prompts to reach someone else on your team or to reach you directly on another line.
What is the difference between auto attendant and IVR?
YouMail’s auto attendant supports missed calls and even allows them to route to multiple numbers. Best of all, it starts at just $13.99/month with the YouMail Solo plan, which is a fraction of the price of IVR.
What do you call an automated phone system??
Automated phone systems can also be called an auto attendant. YouMail gives you the opportunity to use auto attendant services by simply downloading our mobile app for iOS or Android.