Q: How does visual voicemail differ from voicemail to text?
Visual Voicemail is the ability to see a list of who left you messages and then play voicemail in any order. Voicemail to text is the capability to actually read the content of the voicemail messages as a transcription. The YouMail services can provide visual voicemail by itself on almost any device (handsets, tablets, and computers) and it can also augment that by adding voicemail to text transcriptions.
Q: What’s the difference between YouMail’s visual voicemail and my carriers?
It’s a long list, but we’ll start with a few. First, you can get YouMail visual voicemail on any device. So when your cell phone isn’t handy - but instead you have a tablet in your hands - you can see, play and respond to your messages from there. Second, YouMail lets you have a giant inbox for your visual voicemail with at least 100 stored messages, saved forever, and it even lets you organize it in folders. Third, YouMail shows you when spammers are leaving you messages (or hanging up on you) and with just one tap, lets you fool them into thinking your number is ‘out of service.’ Finally, YouMail has a host of features that really enable a customized caller experience. Custom greetings and automatic replies are just a sampling of YouMail features. Your wireless carrier voicemail simply can’t do that.
Q: Is YouMail’s Visual Voicemail free?
Absolutely! We do not charge for the YouMail visual voicemail service, even with all of those cool features we have that your wireless carrier’s visual voicemail doesn’t have. Let us know, though, if you think we should charge for our visual voicemail because it’s so much better than any of the other services out there!
Q: Can I still use my existing visual voicemail app with YouMail?
No. YouMail replaces your voicemail service with a new service and a new app to access it. We have an iOS visual voicemail app, an Android visual voicemail app, and we have third party apps for Windows Visual Voicemail as well as others people have written on top of YouMail for iPhone and Android. Regardless of which visual voicemail app you choose, don’t fear – our visual voicemail app is great, and it’s likely much faster and easier to use than the one that came with your service.