What does visual voicemail mean?
Visual Voicemail is the ability to see a list of who left you messages and then play voicemail in any order. Voicemail to text is the capability to read the content of the voicemail messages as a transcription. The YouMail services can provide visual voicemail by itself on almost any device (handsets, tablets, and computers) and it can also augment that by adding voicemail to text transcriptions.
How do I turn on visual voicemail?
Turning on visual voicemail on YouMail is really easy. You download the YouMail app, sign up, and just press a button that tells your wireless carrier to send missed calls to YouMail instead of to the carrier’s voicemail. On the major wireless carriers, like if you have AT&T Voicemail, Sprint Voicemail, T-mobile Voicemail, or Verizon Wireless Voicemail, it usually takes less than two minutes to get set up.
Can I still use my existing visual voicemail app with YouMail?
No. YouMail replaces your voicemail service with a new service and a new app to access it. We have an iOS visual voicemail app, an Android visual voicemail app, and we have third party apps for Windows. Regardless of which voicemail app you choose, don't worry, it will be a big improvement over what you are used to, and it's likely much faslter and easier to use than the one that came with your service.
Is visual voicemail secure?
Oh yeah, that’s one of things we do best. Your YouMail voicemail is password protected, and you can have up to a twelve digit pin to protect telephone retrieval (or even turn telephone retrieval off). On top of that, YouMail recognizes scam and spam voicemails and puts them in a spam folder so you’re not bothered by them.
Will YouMail let me record my own voicemail greeting?
YouMail lets you record whatever greeting you want. Or you can simply use YouMail’s smart greeting, which greets all callers by name. You can even have conditional greetings, so your Mom hears a different greeting than your clients than strangers you don’t know!
Will YouMail work if I don’t have reliable data access or wifi?
YouMail is just like your existing carrier voicemail. It is able to answer your missed calls regardless of whether your phone is on, where you are on another call, or whether you have data or wifi access. However, the YouMail app requires cellular data or wifi access to allow you to play and manage your voicemail through the app. However, you can always call in to retrieve your messages the old-school way.
Why is visual voicemail unavailable?
Some carriers do not supply visual voicemail, so if you switch your SIM from a carrier that does to one that doesn’t your carrier, your visual voicemail won’t work. But don’t worry. YouMail works with all major carriers, and a growing list of the smaller ones.
Why is my visual voicemail not working?
If you have Verizon Visual Voicemail, T-mobile Visual Voicemail, AT&T Visual Voicemail, or Sprint Visual Voicemail, the most likely reason is you have an unlocked phone or you’ve switched SIM cards. But we can tell you to try YouMail instead – which works on all iPhones and almost all Android phones.
