Caller ID

What It Does

Many calls come in without any effective caller ID – even if you are subscribing to a service or running an app designed to identify callers. The safest thing to do is ignore those calls and let them go to voicemail. That's where YouMail's missed caller ID comes in. Our extensive database of over 200 million numbers and over 500 thousand misbehaving numbers help us identify who hung up on you or who left a voicemail – so you know whether it's a telemarketer, or a scammer, or legitimate business. That way you don't call numbers back and get trapped in a conversation you don't want.

How Caller ID Works

When YouMail notifies you about a missed call – either because left a message or simply hung up – we'll show the name, city and state, and often an appropriate avatar – so that at a glance you can tell who called. When it's a caller that's likely to be a problem, we'll identify the type of caller, letting you know that an IRS Scam called (and that we quietly played an out of service message instead of letting them leave a message).

Why Caller ID is Important

We know that many calls are often from telemarketers, scammers and robocallers. YouMail's Missed Caller ID is a great tool to help identify those callers, saving you time and frustration. No more wasting time wondering whether that hang up or voicemail was someone important.

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Q: How does YouMail's Caller ID work?

A: When you can't – or choose not to answer - an incoming call, YouMail answers the call for you, takes the message and delivers that message to you. As part of the message, YouMail will tell you the caller ID of the person who left that voicemail, providing you with the name, number, and often a relevant image, like a logo or telemarketer indication or photo. More importantly, it indicates whether this caller is spam and should be ignored.

It will do this even if the caller name is not in your address book. This lets you easily see which messages are left by spammers, telemarketers or robocallers, and which messages are important and need your immediate attention. YouMail also does this for missed calls – even if your caller doesn't leave a message. So, you never have to worry about not knowing the identity of your missed calls.

Q: Does YouMail provide Caller ID for free?

A: YouMail provides basic caller ID for free on all voicemails and hang up calls. There's no reason to pay extra for Sprint Caller ID, AT&T Caller ID, Verizon Caller ID or T-Mobile Caller ID. YouMail uses many internal sources to find that information and determines the correct caller name. For those using our advanced feature, we optimize many other sources and databases for accuracy. This leads to even better Caller ID.

Q: Does YouMail ever get the Caller ID wrong?

A: Yes, it can occasionally make a mistake. For example, if someone has recently given up their number, or if someone's phone bill is paid by someone else (parent, spouse, etc). However, in those cases, you can quickly and easily update your address book with the right name for the number and YouMail will use that number on all future calls. If you want to see how good YouMail is, just try a reverse phone lookup with our phone directory.

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Here Are the Details

What It Does

How Caller ID Works

Why Caller ID is Important

We know that many calls are often from telemarketers, scammers and robocallers. YouMail's Missed Caller ID is a great tool to help identify those callers, saving you time and frustration. No more wasting time wondering whether that hang up or voicemail was someone important.

Who Benefits from Caller ID?

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All Features

Avoid scam and other annoying phone calls

Access messages on any device

But with no pins or funny numbers

No more full inboxes or lost messages

Greet each caller with a personalized greeting, just for them

Convert voicemails to emails or TXTs

Caller ID to unmask unknown callers

Read your voicemails

One inbox just like your email

Separate business from personal calls

Greet callers with professional voice talent

Respond to missed callers instantly

Transfer calls to up to 10 lines

Easily forward messages to other email addresses

Route calls to up to 10 different lines

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