Q: What is automatic voicemail forwarding?
A: Automatic voicemail forwarding is when more than one person gets a copy of every voicemail that comes in. For example, you can provide a list of recipients for every voicemail to make sure your assistant or your spouse gets a copy of all of the voicemails.
Q: What is conditional voicemail forwarding?
A: Conditional voicemail forwarding is when only some voicemails are forwarded based on rules you’ve set up. For example, you can have only voicemails that haven’t been played for a period of time, like an hour, go to an assistant or partner, so that you are sure that voicemails from clients or potential leads get returned quickly.
Q: How hard is voicemail forwarding to set up?
A: It’s really easy! There’s a setting, called auto-forwarding, and you simply enter the emails of people who will get your forwarded voicemails and you can check a few boxes to tell us the conditions when YouMail should forward those voicemails.
Q: YouMail lets you forward any individual voicemail for free to whoever you want. Automatic and conditional voicemail forwarding is a premium feature that’s part of YouMail for Business, and is a unique feature to YouMail.
A: We think so. At YouMail, we have sent many hundreds of millions of these auto-replies on behalf of our users. Most people like getting the instant response, and love having a way to turn a phone call into a text message or email messaging session.