Here Are the Details

What It Does

Unmasking blocked callers with Privacy Guard eliminates one of the nasty tricks (i.e., staying anonymous!) that telemarketers, spammers, debt collectors, and scammers use to try to bother you. Privacy Guard examines the incoming caller ID and requires callers where the caller ID is blocked or unknown to enter their number. Yet, Privacy Guard also lets legitimate callers get through, such as those calling from a foreign country.

How Privacy Guard Works

Whenever a caller with a "Blocked" or "Unknown" caller ID contacts you, let it go to YouMail and Privacy Guard will require the caller to enter in their phone number to identify themselves to be able to leave you a voicemail. Telemarketers won't want to identify their phone number and robocallers can't type in their phone number so you will only have messages from legitimate callers!

Why Privacy Guard is Important

Blocked or unknown calls are usually bad news. And no one likes wasting time with telemarketers and spammers. So why waste time and energy listening to their voicemails? Prevent clogging up your inbox with Privacy Guard – and automatically force blocked callers to unblock their number (or enter it) to get through.

Who Benefits from Privacy Guard?

EVERYONE who's busy and gets pestered with unknown callers such as telemarketers or spammers will love Privacy Guard.

You Need Convenience

Screen calls and selectively answer those that matter to you. With Privacy Guard, you're given some reference to decide how you want to respond to the call. You can answer it, decline it or send it directly to voicemail.

You Need Privacy

You'll always know who's calling because the Privacy Guard feature REQUIRES them to provide their number before leaving a message. You'll quickly identify callers so you know whether to respond or not.


It's super easy! Simply log into your account on the YouMail website and go to the 'Greetings' tab. Select 'Private Numbers Greeting' from the menu. Then click 'Use YouMail Privacy Guard' under each section. That's it!

Looking for More Info on Privacy Guard?

All Features


Robocall Blocking

Avoid scam and other annoying phone calls


Cloud Based Visual Voicemail

Access messages on any device


Free Conference Calls

But with no pins or funny numbers


Permanently Stored Messages

No more full inboxes or lost messages


Personalized Voicemail Greetings

Greet each caller with a personalized greeting, just for them


Voicemail by Email or TXT

Convert voicemails to emails or TXTs


Privacy Guard

Caller ID to unmask unknown callers



Read your voicemail


Unified Cell, Home, & Work Voicemail

One inbox just like your email


2nd Phone Line w/ Vanity Number

Separate business from personal calls


Professionally Recorded Greetings

Greet callers with professional voice talent


Professional Auto Reply

Respond to missed callers instantly


Auto-Attendant Call Routing

Transfer calls to up to 10 lines


Voice Message Routing

Easily forward messages to other email addresses


Professional Call Routing

Route calls to up to 10 different lines