Credit Card Issues Scam
We're just calling to let you know that there's a problem with your credit card. You missed a payment. There might be fraud going on. Your current card has been suspended and you need your card. All sorts of things that are just enticing enough to get you to call them back or press 1 to talk to a rep. But none of them are actually true – your credit card was actually fine, and this is not the credit card company that's calling.
What You Should Know
This fraud is super tricky because it is possible that your credit card company is calling you. After all, they do call to let you know when they suspect fraud, or you're late on a payment, or even to try to get you to add an authorized user to your card. It's even trickier because the fraudsters will spoof the number of a major credit card – so if you google the number, you'll see it coming from Capital One or Chase Bank. If you press 1 to be connected or call the number they leave you in a voicemail, you'll be asked for personal info to identify you – like a social security number or your credit card number, and then they have stolen your identity.
YouMail Helps Stop Credit Card Scams Today
YouMail is the leading solution for getting rid of robocalls and we are proud that our customers are protected from scammers, spammers, and other unwanted callers. Best of all, it's a 100% free service available for everyone!
Here is a REAL voicemail
left with our YouMail customers.
Hi this is Linda. We would like to discuss solutions regarding an important business matter at Capital One. Please call back today at 1-866-953-7906 to discuss further. Again the phone number is 1-866-953-7906. Thank you.