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Brand Impersonation Defender

Prevent bad actors from using your brand in their fraud campaigns. We detect when imposters are corrupting your brand and work with carriers and US authorities to shut them down. We’ll continuously monitor robocall and human fraud activity, providing you with detailed intelligence about campaign types, frequency and sources.

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Protect brand reputation

Imposter scams were the leading type of fraud reported in 2020, tarnishing a wide range of recognized brands. We protect your brand investments by preventing bad actors from misusing it in their fraud campaigns.

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Stop customer fraud

Your customers may suffer monetary fraud losses that can also expose your organization. We prevent brand imposters from calling your customers and carrying out fraud attacks.

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Improve answer success rates

Imposters that use your brand in their spoken messages and spoofed caller IDs are the cause of declining consumer answer rates. We help improve answer rates for your outbound campaigns by preventing imposter attacks.

Detect impostor fraud

Using the industry’s only live call sensor network, we listen to billions of real consumer calls and accurately detect brand imposter activity. Patented AI algorithms analyze media and metadata to identify malicious campaigns that use your brand.

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Mitigate fraud campaigns

We capture metadata that enables us to trace campaign sources and shut them down. We work directly with USTelecom (industry robocall mitigation agency designated by the FCC) and the telecommunications companies that carry the calls to block them. Our forensics provide the objective evidence that carriers need to stop fraud at its source.

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Continuous campaign surveillance

We monitor all fraud activity that involves your brand, providing detailed analysis by campaign type, frequency and sources. We alert you when new campaigns are detected and when activity levels change.

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Features and Benefits

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Fraud mitigation expertise

Rapidly mitigate fraud campaigns that threaten your brand, leveraging YouMail’s strong telecommunications industry relationships and proven investigative methods.

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AI-powered analytics

Accurately detect fraud campaigns that use your brand regardless of tactics, including human or synthesized speech, DID spoofing, variations in campaign duration, frequency, carrier network, and source location.

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Brand threat reports

Gain complete visibility into the brand threat landscape – campaigns are uniquely identified and classified; Metrics provide insight into campaign activity and reach.

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Objective evidence

Verify brand imposter activity by listening to call recordings and analyzing metadata – the same data authorities use to shut down bad actors.

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Campaign surveillance and alerting

Confirm mitigation actions against specific campaigns are successful.

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Live call sensor network

Rapidly identify and respond to emerging brand imposters with 360-degree visibility across US carrier.

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Supplier to USTelecom Industry Traceback Group

Track record of providing the data authorities use to shut down telephony fraud sources.

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Dedicated brand protection solution

YouMail helps you keep pace with the constantly evolving threat landscape.

Why YouMail?

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YouMail is the primary data source powering robocall investigations by FCC and other authorities.

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YouMail directly answers billions of real live calls to users across all carriers – more than any vendor.

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YouMail is trusted and deployed by major service providers and enterprises.

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YouMail publishes the Robocall Index, the industry’s authoritative robocall data source.

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YouMail is first to identify notorious scams, including the IRS scam, social security scam, interest rate scam and countless more.

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YouMail is cited by The Wall Street Journal, New York Times, NPR, Fox News and other media outlets.