Potential for Significant Damage
This is an equal opportunity scam. Consumer, small business, retirees and millennials have all been victimized. Scammers pose as Microsoft (or Dell) technical support representatives and call with concerns over your faulty or "vulnerable" system.
What You Should Know
Once these scammers get your attention, they'll try to get your money. They will attempt to nab your credit card and install worthless software on your machine, OR install software on your machine that sends everything you do back to them - keystroke monitors, etc. They might also setup websites with persistent pop-ups displaying fake warning messages and a phone number to call and get the "issue" fixed. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:
- Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
- Convince you to visit legitimate websites (like www.ammyy.com) to download software that will allow them to take control of your computer remotely and adjust settings to leave your computer vulnerable.
- Request credit card information so they can bill you for phony services.
How YouMail can help stop Microsoft scams today
YouMail customers are protected from scammers and fraudsters. Our service is 100% free and extremely effective. Our exceptional call blocking and caller ID capabilities systematically block calls and remove any and all numbers from robocaller lists - FOREVER.
Definitely check out YouMail's online phone directory to validate if the caller's number has negative reports or is from a known scammer.