Document Delivery Scam
You've got mail.
Scammers use fear as a tactic to get your attention and response. A variation on the more common "debt collection" scam, callers frighten you into providing bank and other personal information.
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What You Should Know
Posing as a "delivery" company, scammers call stating that they need to validate your address and other information to deliver an 'urgent' document.
Here are actual voicemails left for YouMail customers. Remember, it's meant to frighten you into returning the call and providing personal information. Don't do it! You don't get courtesy calls if you're really being sued. Also, keep in mind that real document deliveries don't need your signature OR a witness for a "certified notice of INTENT for a pending legal claim" either they filed or intend to. Real process servers DO NOT warn you, they just show up and serve you.
How YouMail can help stop document scams today
YouMail is the leading solution for getting rid of robocalls and we are proud that our customers are protected from scammers, spammers, and other unwanted callers. Best of all, it's a 100% free service available for everyone!
Here are a couple of REAL voicemails
left with YouMail customers.
Hello. Previous attempts to deliver documents at the address on file has expired. In order to resolve this matter before further action is required, you must contact our office immediately at 1-866-753-1251. Again, that number is 1-866-753-1251 or you may press "1" now to be connected with our team.
Hello. This is an attempt to reach you regarding documents just received in our office. Our office needs to hear from you or your legal representation in regards to this matter immediately. You can reach us at 1-844-738-7904. Failure to contact our office may result in us being forwarded out with recommendation for further proceedings. We hope to speak with you soon. Thank you.
What you should do
Let's set the record straight. Delivery service companies (FedEx, UPS, DHL, etc) and private couriers rarely call prior to delivering a package or letter. So, if you receive a call like this, don't worry. Delete the message, and DO NOT call them back. This is a SCAM.
Our best advice
The best thing you can do is ignore all calls from numbers you don't recognize. Let it go to voicemail. It's really your best defense against robocallers and scammers. Easily get more info on any number and decide whether to call them back or block them forever. Even see what others are saying or contribute to the YouMail Community Directory yourself!