Provides zero-hour detection of suspicious robocall behavior originating on a service provider’s network. The Robocall Threat Sentry immediately notifies service providers when one of their owned TNs is originating illegal robocalls, enabling them to take action to remediate customer behavior.
Immediate Threat Notifications
Webhook and email notifications alert the service provider when an owned TN exceeds a YouMail threat score threshold. Thresholds are configured by the service provider and enable alerts for illegal activity, telemarketing campaigns and other unwanted calls.
Intuitive Web Dashboard
Perform drill down analysis on TNs with poor reputation scores, including threat type, calling frequency, campaign ID, actor ID and audio file examples. Bulk file upload simplifies configuration of the list of TNs to be monitored.
Live Call Sensor Network
Robocall Threat Sentry leverages the industry’s largest independent live call sensor network to rapidly detect suspicious activity by owned TNs. The Sensor Network listens to billions of real calls delivered to consumers and businesses across all major U.S. service providers. Unlike honeypots, the YouMail Sensor Network samples calls across the entire PSTN, enabling it to detect a new campaign within the first
AI-driven Audio Threat Engine
Patented AI algorithms identify suspicious calls by analyzing audio and metadata from calls made to real subscribers in the YouMail Sensor Network. When a suspicious call is detected, the originating TN is entered into the YouMail Threat Database and the audio is fingerprinted. Robocall Threat Sentry issues a notification when the originating TN is owned by the service provider.
Audio fingerprints enable Robocall Threat Sentry to correlate robocalls made by the originating TN across multiple spoofed TNs and terminating service provider networks. Algorithms are effective regardless of attack duration, frequency, spoofing and other tactics.
A RESTful API enables service providers to continuously update the TN watchlist to ensure no illegal traffic escapes the network. Notifications can be delivered via API push for easy integration with systems that automate remediation.
Mitigate robocall origination
Detect suspicious calling activity by owned TNs, enabling service provider to take action and remediate customer behavior before authorities are aware.
- Comply with TRACED Act mandates
- Minimize risk of penalties and sanctions
Know your customer for attestation
Apply STIR/SHAKEN attestation to originating calls based on the calling TN’s threat score. Incorporate caller behavior into attestation procedures.
- Reduce operational friction and cost of validating customer legitimacy
Lookup new TNs before assigning them to customers and ensure they have no fraud history.
- Improve customer experiences