Product Manager

YouMail Position #3002

Location:Remote - US or Nova Scotia

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Job Description

We are YouMail, the company helping Americans call and text safely on their mobile phones. We are looking for a talented and passionate product manager for the YouMail consumer apps and services,. These apps help protect millions of people. With spammers and scammers ever more aggressively using robocalls, text messages, AI, and other nefarious tactics to cause harm, join us as we take the fight to them. If you love defining and driving design and development work, have a passion for building mobile experiences, and bring a track record demonstrating your ability to use data to drive product optimization, we'd love to talk to you. Telecom experience is an extra bonus! Success in this role means that when you look back a year from now, you will love what you do, you will have the respect of your teammates, and you will take pride in knowing you are:
  • Identifying and leading high-leverage opportunities to drive impact in our consumer business
  • Acting as the hub for all teams as you execute on product strategy
  • Using customer-informed, data-driven approaches to power growth
  • A key team player, ensuring we deliver on customer promises every day
If that sounds like you, apply to make a real difference in the world.


Key responsibilities:
  • Act as the hub for all teams with regards to product strategy and development, liaising with the Executive Team, Customer Care, Marketing, and Engineering groups
  • Managing product roadmap with priority input from management and peers
  • Identify opportunities, build business cases and understand/analyze user needs
  • Define product features and functions with particular focus on delivering the best, most intuitive end-user experience
  • Capture before and after scenarios for evolving product features along with functional requirements
  • Define, monitor, and track metrics for understanding the engagement and impact of products and features
  • Develop wire-frames, mock-ups or similar pre-engineering prototypes for discussion and review as part of the development process
  • Work with engineering to determine fine-grained development priorities, balancing functional and technical requirements
  • Own the delivery of products and features into the hands of customer, continuing to monitor and track end-user engagement and usage
  • Leverage your UX/UI skills to help ensure a compelling and useful user experience for users
What You Bring
  • Experience in consumer-facing services of applications, specifically mobile products is preferable but not required
  • Strong motivation, drive, and being very results-oriented
  • Good design skills, specifically applied to UX and human factors
  • Experience with analytics and A/B testing processes
  • Experience with product management on apps, services, and APIs
  • Passion to act as customer advocate and develop optimized consumer experiences
  • Excellent communication, organization and analytic skills
  • Experience with lean/agile processes and rapid development iteration
  • Experience of fluid ability cross-functionally, balancing needs of multiple stakeholders
  • Strong time-management skills with ability to balance multiple competing priorities
  • Flexibility in fast paced, ever-changing environment
Salary and Benefits Range: $100k to $200k