Who Benefits from Live Connect?
Small business owners, sole proprietors and entrepreneurs – such as realtors, accountants and industry service pros – depend upon Live Connect (ivr) to ensure their callers and customers get the immediate attention that they deserve.
Got an Assistant?
Make it super easy for callers to reach your assistant with a quick press of a button. It streamlines the process enormously, especially if your caller needs to make an appointment or is following up with key information.
Work with a Partner?
Callers can easily be routed to your partner (and vice-versa!) when you're not available. This is ideal when your callers have specific questions or information that only someone in charge can manage.
Want to look like a Big Business?
Offering your callers a menu of options – "press 1 to speak with Sam" "press 0 to speak with the Operator" - can greatly improve customer service. It also projects an impressive, professional image that makes your business "bigger."